We offer clients with a cutting-edge, unique and practical solutions combine with technical experts and wealth of proven tools and techniques required to support clients in diverse operations. Our consultancy services focus mainly on the integrated and practical approach with a result-based solutions applied to your real world operational problems. Our consultancy cover system design and research settings in conjunction with clients need.
This is a reasonable alternative for clients in upskilling and building and gaining competency for your staffs. You will never miss our series of standard training programs and workshops. We develop an effective standard training and workshops tailored to clients needs. Our training programs and workshops are equipped with proven tools and techniques combining with instructor experts . Industrial cases and practical examples and exercises are used extensively throughout the courses. We offer both in-house/on-site training and public training. For effective training in a small group, we are happy to offer series of training courses at your most convenient site.
Our services can be categorized into main specialized services areas as following;
Human Factor and Human Error Services
- Human Error Reduction
- Threat and Error Management
- Crew Resource Management
- Human Error Investigation and Root Cause Analysis
- Human Performance Improvement
- Human Reliability Analysis
- Situation awareness
Accident Investigation and Root Cause Analysis Services
- Accident Investigation and Root Cause Analysis
- Incident Cause Analysis Method (ICAM)
Risk Management Services
- Operational /Safety Risk Management
- Risk Management for complex and hazardous systems
- Risk Assessment
Human Factor and Human Error Services
Human error play a significant role in contributing to many mishaps. Approximately 70 %-90% of accidents in complex and high technology system are caused by human error such as Chernobyl , King Cross undergrounds fire, Challenger accidents, Tenerife runway collision and many more. Understanding and preventing human error can improve system safety and reduce safety risk caused by human error. We support clients to develop human error reduction practices combine with a comprehensive set of tools and techniques required to prevent and reduce human errors that occur in your complex environment.
Threats and errors are normal part of a day-to-day operations in complex and dynamic environment. If we can not handle properly, It will increase the operational complexity and reduce safety margin of the system. Threats can be defined as Things that increase day-to-day operational complexity and at the same time, lead to operational error, if we are not handle properly, it will decrease safety margin of the system. Some threats that threaten the operation such as poor shift-work, fatigue, workload, bad working condition, unworkable procedures, poor lay-out and workspace, unclear display, poor quality tools and equipments and many more. Both threats and errors must be managed well by the front-line operator in order to maintain safety margin and to prevent an undesired event that may arise from threats and errors. We are sought to address this problem by providing clients with a standard model for managing threats and errors that threaten the contexts of operation in a day-to-day dynamic environment. TEM model is a conceptual framework and proactive approach developed for assisting and facilitating clients in managing their threats and errors in the contexts of operations in an effective and efficient manner. We will assist clients in building a step by step approach to guide your company to develop a Threat and Error Management (TEM) model and practices in a realistic and practical manner.
Human error play a significant role in contributing to many mishaps. Approximately 70 %-90% of accidents under complex and high technology system are caused by human error. Preventing and reducing human error can prevent accidents or incidents to be occurred. We must know a key contributing factors to human error. If we can not eliminate the underlying causes of human errors, Its difficult to prevent a recurrence of accidents or incidents. We assist clients to identify and analyze the underlying causes of human error and develop an appropriate remedial actions to prevent a recurrence of that errors. We develop state-of-the art investigation and root cause analysis systems tailored to client needs applied in a global diverse industries. Our leading-edge investigation and root cause analysis systems are as follows;
Human Error Investigation and Analysis Systems
We develop our own systems in supporting clients used for root cause analysis. Our in-house systems are;
SHEAR Systems
- A structured investigation and root cause analysis process
- Focus on operational errors
- Cost-effective, user-friendly system
- Used as a retrospective and prospective system
- Applied in a wide variety of industries settings
- Casual factors and root causes are based on SHEAR Model
- Equipped with SHEAR toolkits facilitated in SHEAR systems
- Act as an automate root cause analysis systems
SHEAR Systems : Maintenance
- A structured investigation and root cause analysis process
- Focus on maintenance errors
- Cost-effective, user-friendly system
- Used as a retrospective and prospective system
- Applied in a wide variety of industries settings
- Casual factors and root causes based upon SHEAR-Maintenance Model
- Equipped with SHEAR-Maintenance toolkits facilitated in SHEAR-Maintenance systems
- Act as an automate root cause analysis systems
Accident Investigation and Root Causes analysis Services
Accidents/incidents investigation is a mechanisms designed for preventing a recurrence of accidents/incidents by using tools and techniques required to identify underlying causes and developing an appropriate corrective actions to prevent a recurrence of the events. We offer a comprehensive accident investigation and analysis service designed for supporting clients to build a structured investigation process by providing clients with a step-by-step approach combining with wealth of proven tools and techniques required to identify and analyze contributing causes and root causes and develop remedial actions to prevent a recurrence of undesired events. We are also provide series of training seminars and workshops support clients to run in your own investigation system.
Incident Cause Analysis method (ICAM) is a state-of-the-art investigation and analysis tool applied successfully in a cross diverse operations. ICAM is widely accepted and progressively implemented in a wide variety of industrial settings around the world such as aviation, healthcare, oil and gas, transportation, mining and many more. The ICAM is based primary upon a well-known model of Reason Model of Accident Causation. The main objectives of ICAM are to prevent recurrence of incidents/accidents, reduce losses, damaged and advance health and safety performance. We assist clients to develop the ICAM in your own organization and used as a leading-edge tool to confirm facts, identity hidden causes and fix your problems. Our ICAM training course is also included both in-house and public training.
We develop risk management service targeted at a wide range of industrial sectors. We offer you with an effective integrated risk management approach that combine with a strong science and engineering background and well-equipped with powerful tools and techniques support clients in risk-based decision making and managing your risks across your organization. We have been worked closely with clients to develop an effective risk management program and also provided risk-based auditing and assessing service support to ensure that your current risk management program is effective. We are also developed and provided risk assessment program toward to clients risk problems as needed for quantifying your risks against your operation and given a well-balanced risk management solutions to address underlying risk problems in your complex environment. Risk management training and workshop are also provided. Our risk management services can be divided into main area as follows
Our operational risk management and safety risk management service focus mainly on its clients operations. We develop an effective integrated risk management framework focus intentionally on its operations to eliminate and minimize your risks that threaten your operations in terms of safety, quality, reliability and health impact and also impact on program mission success . We bring a proven tools and techniques require to facilitate your risk-based decision making for managing your operational risks in an effective and efficient manner.
Risk assessment is a powerful method for quantifying risk and giving a rational decision making. Risk assessment can be structured into three major steps as
1. Identify hazard and its causes
2. Determine the hazard consequence
3. Estimate likelihood and severity of hazard consequence
We are happy to offer clients with our risk assessment service both qualitative and quantitative methods to assist clients in quantifying risks and managing critical decision in its clients operations. We develop a wide range of risk assessment tools and techniques support our risk assessment program to ensure that a given rational risk-based decision and cost-effective solutions are made in an effective manner.
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